SSL Certificates and HTTPS
An SSL certificate secures the encrypted connection between visitor's browser and your website. CloudWeb automatically provides free SSL certificates from Let's Encrypt.
Automatic SSL Certificates
CloudWeb automatically issues and renews SSL certificates for all hosting domains. You don't need to configure anything - HTTPS works immediately.
Certificate Status
You can check SSL certificate status in the user panel:
- Select your hosting
- In the hosting overview, you'll see SSL certificate status
Possible statuses:
- Active - Certificate is valid and HTTPS works
- Issuing - Certificate is being generated (may take a few minutes)
- Error - Problem with certificate issuance
Troubleshooting
Certificate Not Issued
If the certificate wasn't issued, check:
- DNS records - Domain must point to CloudWeb server
- DNS propagation - Wait up to 48 hours after DNS change
- Domain is accessible - Let's Encrypt must have access to your domain
Mixed Content
If your site loads some files over HTTP (not HTTPS), browsers may show warnings. Fix all links to https:// or use protocol-relative paths (//).
Redirect to HTTPS
CloudWeb automatically redirects all HTTP requests to HTTPS. You don't need to configure anything in .htaccess.
Certificate Validity
Let's Encrypt certificates are valid for 90 days. CloudWeb automatically renews them, so you don't need to worry about it.
Custom SSL Certificate
If you need to use a custom SSL certificate (e.g., EV certificate), contact support.
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