Knowledge Base

What is Document Root? Document Root is the directory from which the web server serves your files. By default, it's set to public, which is suitable...

SSH Access SSH (Secure Shell) allows secure command-line access to your hosting. You can run commands, manage files, and deploy applications. Connec...

Understanding DNS Records DNS (Domain Name System) translates domain names to IP addresses. Proper DNS setup is essential for your website and email...

Connecting via FTP/SFTP FTP (File Transfer Protocol) and SFTP (SSH File Transfer Protocol) allow file transfers between your computer and hosting. L...

SSL Certificates and HTTPS An SSL certificate secures the encrypted connection between visitor's browser and your website. CloudWeb automatically pro...

Fixing File Permissions Incorrect file permissions can cause errors like "Permission denied" or "403 Forbidden". CloudWeb hosting provides simple com...

Wildcard Domains A wildcard domain (*.example.com) catches all subdomains that are not explicitly defined. If someone visits anything.example.com and...

Subdomain Settings CloudWeb offers six subdomain handling modes that determine how your hosting's subdomains behave. You can find the settings in the...

DNS Record Management CloudWeb integrates DNS management directly with Cloudflare, allowing you to create and manage DNS records directly from the us...

Email Migration CloudWeb provides easy email migration from your old hosting provider using IMAP sync (imapsync). All emails, folders, and structure...

Deployments Tab The Deployments tab in the hosting detail of the user panel is the central place for managing Git repositories, deploy keys, and auto...

Welcome to CloudWeb Hosting! This article provides an overview of all available features and links to detailed guides. Basic Settings Changing...