Domain registered elsewhere

September 23, 2026 37 views

Domain registered elsewhere

If your domain is registered with another provider and you do not want to move it, you can order just hosting or e-mail from CloudWeb and connect the domain into CloudWeb's DNS zone without transferring the registration.

1. Add the domain to your account

In the panel, open Domains → Register a domain and pick the third option, "I have the domain elsewhere". This option requires the domain to already be registered somewhere – it is not offered for a free (unregistered) name, which has to be registered first.

Adding the domain this way is free – the order shows a "DNS hosting for domain" line at €0.00. You only pay for any hosting plan you add to it.

Once the order is complete, CloudWeb creates an internal DNS zone for the domain and imports its current public records into it, so switching nameservers does not break anything. If you order a hosting for the domain at the same time, mail records (MX, SPF, DKIM, DMARC and related SRV records) are left out of the import – CloudWeb generates those for you instead, so the import and CloudWeb's own mail setup do not conflict.

2. Attach the domain to a hosting

A domain added this way sits in your account but does not by itself serve any website. If you want it to serve a hosting that was ordered without a domain, open Hostings → the hosting in question, and in the "Connect a domain" card click the button of the same name. On the next page pick a domain from "Choose one of your domains" (it only lists domains in your account not yet attached to any hosting) and confirm with the Connect domain button.

3. Where the domain's DNS runs

The domain's detail page has a "Where this domain's DNS runs" card, which shows whether the domain currently points at CloudWeb's nameservers or still uses other DNS servers (listing them, when they can be determined). The Check again button forces a fresh check – otherwise the result is cached for 10 minutes.

If the domain does not point at CloudWeb, you are offered a choice between two paths:

  • Point the domain at us – at your registrar, change the domain's nameservers to ns1.cloudweb.sk and ns2.cloudweb.sk. Since the original records were imported when the domain was added, nothing should stop working after the switch; the panel recommends checking the records table before you make the change.
  • Keep DNS where it is – leave DNS at your current provider and manually copy over the records CloudWeb holds for the domain. The panel shows a table with every public record (type, host, value, TTL); mail records are tagged "mail". For an MX record the value is priority and target (for example 10 cloudmail.sk); for an SRV record it is priority, weight, port and target. A button on each row copies its value to the clipboard.

If a hosting is attached to the domain but its mail records have not been generated yet, the card offers a Generate e-mail records button – it creates the mail records in CloudWeb's internal zone, which you then copy into the table above. Without an attached hosting, mail records only appear once one is added.

DNS hosting without a website

If you do not need any hosting for the domain and just want CloudWeb to run its DNS zone, the detail page of a domain without an attached hosting has a DNS Hosting card with an Enable DNS hosting button. Once enabled, the panel shows the nameservers you need to point the domain at with your registrar. The Turn off DNS hosting button permanently deletes the zone and every record in it – the domain then stops resolving through CloudWeb.

For details on working with the records themselves, see Editing DNS records in the panel; for record types and nameservers, see DNS records: what they are and how they work.

Was this article helpful?

Your feedback helps us improve our documentation

Still need help?

If this article didn't answer your question, our support team is here to help.

Contact Support