Account & security

September 23, 2026 44 views

Account & security

Personal details, password, security and preferences are all on one page, Profile Settings (https://panel.cloudweb.sk/profile), reached from the account icon in the sidebar. The older https://panel.cloudweb.sk/security address redirects to the same page, straight to the security section. The billing details printed on your documents are managed separately, in Billing profiles.

Changing your password

On the profile page you fill in your current password and a new password (with confirmation). The change takes effect immediately.

Two-factor authentication (2FA)

2FA is TOTP-based – once you turn it on, the panel shows a QR code to scan in an app such as Google Authenticator, plus a manual key in case the QR code can't be scanned. You confirm enabling it with a 6-digit code from the app.

Once confirmed, you get 8 recovery codes shown exactly once – save them, the panel won't show them again. You can regenerate them at any time (which invalidates the old set); both regenerating and disabling 2FA require your current password. After disabling, you can turn 2FA back on at any time using the same steps.

Active sessions

The active-sessions list shows the IP address, device/browser and last-activity time for each session, marking the one you're currently on. You can log out an individual session, or use a single button to log out every other session except the current one.

Deleting your account

Account deletion (requires your password) is blocked in two cases:

  • you have an active subscription,
  • you have an unpaid invoice.

In both cases the panel explains the block with an error message on the page.

Email preferences

On the Email preferences page (linked from your profile) you choose which categories of emails you don't want – a checked category means you stop receiving that kind of email. Account, security and billing emails can't be unsubscribed, since they're required to run the service.

Language and theme

The preferences section on the profile page sets the panel's language (Slovak, English, Czech), timezone and currency. Light/dark appearance has its own separate theme toggle.

Multiple accounts

Using Add account, you can sign in to another customer account without being logged out of the current one – after signing in you stay on your original account, and the new one appears as an option in the account menu, from where you switch between them with a single click and no password re-entry. The account you're switching away from is automatically recorded as a switch-back target. An account can also be removed from this list – that only removes it from the switch list in this browser, it does not delete the account itself.

Programmatic access

If you need to access your account from your own application or script without typing a password, use an API token instead of your login credentials.

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