Email Client Setup Guide

Email Client Setup

Use the following settings to connect your email client.

Server Settings

Username: Your full email address (e.g., info@your-domain.com)

Password: Your mailbox password (not your CloudWeb panel password). You can change it directly in webmail under Settings → Password.

Troubleshooting tip: If your client only offers "SSL/TLS" and not "STARTTLS" (e.g., some versions of Apple Mail and Outlook), use port 465 with SSL/TLS instead of 587/STARTTLS. Both ports work identically – 587 requires STARTTLS, 465 uses implicit TLS.

Webmail

You can also access emails via web browser at: https://cloudmail.sk

Microsoft Outlook (desktop)

1. Open File → Add Account
2. Enter your email address and click Advanced options
3. Check Let me set up my account manually
4. Select IMAP
5. Fill in server settings from the table above
6. Enter your password and complete setup

Mozilla Thunderbird

1. Click Add Account or go to Account Settings → Account Actions → Add Mail Account
2. Enter name, email, and password
3. Click Configure manually
4. Set IMAP and SMTP servers from the table
5. Click Done

Apple Mail (macOS)

1. Open Mail → Add Account
2. Select Other Mail Account
3. Enter name, email, and password
4. Configure incoming and outgoing mail servers

Gmail (Android)

1. Open the Gmail app
2. Tap profile icon → Add another account
3. Select Other
4. Enter email and select IMAP
5. Fill in server settings

iOS Mail (iPhone/iPad)

1. Go to Settings → Mail → Accounts → Add Account
2. Select Other → Add Mail Account
3. Enter name, email, password, and description
4. Select IMAP and fill in server settings

Android Default Email App

1. Open Email or Mail
2. Add a new account
3. Select IMAP
4. Enter email, password, and server settings